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Cloth Doll Supply   What's New, SALE Items, Special Offers & Gift Certificates
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Shopping/Shipping Info

Please note:
Cloth Doll Supply is an Online RETAIL STORE only, we do not WHOLESALE. We also do not have a paper catalogue.

How to Shop Our Site!

We offer 3 ways to shop our site using our shopping cart! These included:

1) Secure Online Credit Card Orders!

2) Pay using your PayPal account!


3) We are no longer accepting personal checks for payments.
Mail In Orders are payable with Money Orders ONLY and made out to
Cloth Doll Supply!

Postal Money Orders are preferred and your order will ship right away.
Others may take 4-7 days to clear the bank.

INTERNATIONAL ORDERS ARE NO LONGER PAYABLE WITH A MONEY ORDER!

CREDIT CARD ORDER MINIMUM- $18.00
($1.00 service charge for credit card orders placed under $18.00)

You can use our shopping cart to purchase using any of the above options. All you need to do is click on the Add To Cart buttons next to the items you wish to purchase and follow the checkout options! For the Secure Credit Card Orders you will be taken to a secure checkout form, for the PayPal option you will be directed to the PayPal payment system and for the Mail Orders a printable order form will be generated with all your items listed.

Cloth Doll Supply will no longer be accepting phone orders. 
If you wish to pay for your order by credit card and prefer to call in your information ...the order must be placed through the web site cart prior to calling us. 
We sincerely apologize to those whom this may cause an inconvenience to. We have put off doing this as long as we could.
Sincerely,
Kathy

Refund Policy:

Cloth Doll Supply does not give refunds on any PATTERNS, BOOKS, MAGAZINES. No refunds are given for Human Hair /Doll Hair Products Purchases.
Doll Hair Products such as Raw Wool, Mohair, Roving, and Synthetic Hair along with Un-opened Notions and Fabrics can be returned at the customer's cost for shipping. If you purchased a kit and it look as though they have been taken apart, we will not refund it.
Upon inspection of the returned product being in re-sellable condition A REFUND WILL BE ISSUED. A refund must be done within 30 DAYS. NO EXCEPTIONS.

Refunds are given for orders minus the shipping costs from the original amount of the order.

In addition a 15% Handling Charge may be applicable.

We do our best at packaging. However unless you have insured your order for shipping, we will no longer replace orders for cinnamon, walnut crystals, mica flakes, wax, and so forth. Items will be inspected to make sure they are re sellable no refunds allowable after 30 days from purchase.

Contact Information:

CLOTH DOLL SUPPLY
22 Laurel Rd.
Windsor Locks, CT 06096
Phone: 860-370-9854
contact@clothdollsupply.com

Tuesday - Friday, 10am- 5pm EST
CLOTH DOLL SUPPLY is an Online Store ONLY.
 

Shipping/Handling Information:

We also reserve the right to adjust the charges if the cost is more than charged on your invoice to what the exact shipping cost is for that order .

Please note: These are estimated amounts and could be higher or lower than anticipated. An order with   patterns only, is different than an order with added weight due to other supplies in the order.
 

United States ESTIMATED Shipping/Handling Costs
Total Purchase
Cost (US Dollars)
$0.01 - $9.99
$2.75
$10.00 - $49.99
$5.75
$50.00 - $99.99
$11.50
$100.00 - $199.99
$13.50
$200.00 and up
$15.50
NON-US Additional Shipping/Handling Costs
Canada and Mexico: $13.00
Australia or New Zealand: $14.00
 Other International Country: $15.50

Cloth Doll Supply will provide delivery confirmation on orders. Therefore, with proof of shipment that the order has been received by the Postal Service, I will not be responsible for orders by sending out re-placement orders.

Also, please NOTE if you do not insure your order I am NOT responsible for items damaged or lost during shipping. Insurance is recommended.

Please note in the message area of your order that you wish to purchase insurance. I will charge your credit card when processing your order, or send you a Paypal Money request if you pay that way.. Mail in orders must include the cost with payment as listed below.

Fee . . . . . . . . . . Insurance Coverage
$1.70 ................ $0.01 to $50
$2.15 ................ $50.01 to $100
$2.60 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.55 ................ $300.01 to $400
$6.50 ................ $400.01 to $500
$7.45 ................ $500.01 to $600
$7.45 plus $0.95 per $100 or fraction thereof over $600 to $5,000.


Express MailŪ is available upon request depending when you order was received.

You must email us  if you want express service
contact@clothdollsupply.com

Priority MailŪ International Insurance

Indemnity Limit Not Over

Canada*

All Other Countries

$50

$1.70

$2.45

100

2.15

3.35

200

2.60

4.30

300

4.60

5.25

400

5.55

6.20

500

6.50

7.15

600

7.45

8.10

675

8.40

N/A

700

N/A

9.05

Additional Indemnity *

N/A

0.95

Use and Privacy Policy:

Click HERE to review our Privacy Policy.

   

Services provided by
The Old Drawin' Board
CLOTH DOLL SUPPLY
22 Laurel Rd.
Windsor Locks, CT 06096
Phone: 860-370-9854
contact@clothdollsupply.com
© Copyright 2010, CLOTH DOLL SUPPLY, All rights reserved.